• Today’s demanding consumers live and work in the city, resulting in growing demand.
• Good city logistics is key to the economic vitality and attractiveness of our cities.
• Urbanization places new demands on mobility within a city.
• City logistics networks are becoming more and more finely meshed.

To achieve a new approach to city logistics, innovations are required that involve a combination of:

• Organization: New logistics concepts: freight bundling, a new way of working.
• Regulations: Custom solutions, parking policy, delivery time windows.
• Technology: Lower-emission vehicles specifically designed for cities.
• Behavior: Does an online order always have to be delivered straight away?

• Activitation triple helix (Government, Universities, Companies) to join forces in living lab projects.
• Development and scaling-up of activities to speed up the transition to zero emission city logistics.
• Business case for innovative vehicle technology.

• Commitment and actions of all parties involved.
• Commitment to implement, monitor and assess zero emission living labs.
• Promotion by vehicle manufacturers of the development and application of vehicles to support zero emission city logistics.
• Promotion by logistics services providers, shippers and recipients of the development of logistics concepts.